Terms of Service

1. Acceptance of Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User", "you", or "your") and Smart Flex Creative Technologies Pvt Ltd ("Smart Flex", "we", "our", or "us"). By creating an account, accessing our dashboard, or generating poster designs, you agree to comply with and be bound by these Terms and our associated Privacy Policy.

2. Acceptable Use & Strict Content Boundaries

You agree to use the Service solely for lawful, benign event celebration designs. You agree NOT to:

• Political Activity: Generate partisan political campaign graphics, candidate electioneering materials, fake election notices, or synthetic imagery defaming political figures.
• Minor Safety Violations: Attempt to upload or render any content that violates our Child Safety Policy.
• Hate Speech & Harassment: Generate content that promotes violence, discrimination, communal hostility, or hatred against any individual or group based on religion, race, gender, caste, or disability.
• Intellectual Property Infringement: Upload copyrighted artwork, proprietary trademarks, or unauthorized private photos without the lawful owner's permission.

3. Intellectual Property & Commercial Usage Rights

• Your Inputs: You retain full ownership of all prompts, text descriptions, and personal photos you upload to the platform.
• Generated Poster Rights: Subject to your compliance with these Terms and active subscription status, Smart Flex grants you a perpetual, non-exclusive, worldwide license to download, print, publish, display, and commercially distribute the event posters you generate (e.g. printing flex banners for your store opening or wedding reception).
• Platform Assets: The Smart Flex brand, website interface, custom vector design assets, and underlying code are the exclusive intellectual property of Smart Flex.

4. Subscriptions, Credits & Payments

• AI Generation Credits: Each generated poster consumes credits from your account balance. Purchased credits have validity matching your subscription plan tier.
• Refunds: Because generative AI compute and cloud GPUs are consumed immediately upon processing, subscription purchases and credit refills are generally non-refundable once design generations have commenced.
• Modifications: We reserve the right to introduce new subscription tiers, adjust credit allocations, or modify pricing with prior notice.

5. Account Suspension and Termination

We reserve the right to suspend, restrict, or terminate your account immediately without prior notice if we determine that you have violated these Terms, engaged in fraudulent activity, or attempted to generate abusive, political, or prohibited content.

6. Limitation of Liability

To the maximum extent permitted by applicable law, Smart Flex shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of the platform, your inability to access the service during scheduled maintenance, or any visual output produced by automated generative AI systems.

7. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of India. Any legal dispute or controversy arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the competent courts located in Mumbai, Maharashtra, India.

8. Contact & Legal Notices

For legal notices, service of process, or inquiries regarding these Terms, please contact: